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Post by profman on Sept 22, 2011 7:02:59 GMT -5
I have tried several times to upload a presentation to dropbox and each time the program crashes and returns to the start screen. Any help?
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Post by profman on Sept 22, 2011 7:39:04 GMT -5
An update, I was able to upload (finally) a movie file to dropbox. This came after receiving several error messages.
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Post by Piotr Sliwinski (MorrisCooke) on Sept 24, 2011 10:55:25 GMT -5
Alright, I'm happy it worked. It would be good to try to reproduce the error and find out whether it's related to your device setup, or to some bug in the app.
Can you write some more details about the problem you've encountered?
1) Do you upload through Wifi or via 3G?
2) What size was the file?
3) Did you try to upload the .XPL project file, or .MP4 movie file? You wrote that it was the movie, but did you try .XPL too ?
4) Do you use iPad 1 or iPad 2?
Best regards,
Piotr
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Post by profman on Sept 26, 2011 8:44:18 GMT -5
Thank you for the fast response. The file took 45 minutes to convert. Once it converted, it either dumped me back to the initial Ipad start screen (a couple of times), or it went to the "upload" screen. When I tapped on upload, it sent me back to the initial Ipad screen. I was able to replicate this 3-4 times.
I was attempting to upload through Wifi. I tried both .xpl and .mov. I have an Ipad1.
I was able to convert/upload to youtube........and I've been able upload smaller files.
Great program though. I really like it.
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Post by Piotr Sliwinski (MorrisCooke) on Sept 28, 2011 15:19:38 GMT -5
It would be quite beneficial to have your .XPL file. Could you share it via a dropbox link and send the link to support@morriscooke.com ?
We are working on a new update, and while we fixed a similar error to the one you described, it would be better to check it with your project too!
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